Terms & conditions

§1 Applicability to entrepreneurs and definitions of terms

(1) The following general terms and conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed (§ 13 BGB).

§2 Formation of a contract, storage of the text of the contract

(1) The following regulations on the conclusion of a contract apply to orders via our internet shop www.siam-cuttings.com.

(2) If the contract is concluded, the contract comes with it SIAM CUTTINGS conditions.

(3) The presentation of the goods in our online shop does not represent a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer gives a for
him a binding offer to conclude a purchase contract.

(4) When an order is received in our online shop, the following regulations apply:
The consumer submits a binding contract offer by successfully going through the ordering procedure provided in our online shop.

The order is made in the following steps:

1) Selection of the desired goods

2) Confirm by clicking the “Order” button

3) Checking the information in the shopping cart

Before the binding sending of the order, the consumer can press the “Back” button in the internet browser he is using
You can return to the website on which the customer’s details are recorded and correct input errors or by closing the
Internet browser to cancel the ordering process.
We confirm receipt of the order immediately by an automatically generated email (“order confirmation”). With this we accept your offer.

(5) Storage of the contract text for orders via our Internet shop: We will send you the order data and our terms and conditions by e-mail.

For security reasons, your order data is no longer accessible via the Internet.

§3 Prices, shipping costs, payment, due date

(1) The prices indicated include the statutory sales tax and other price components. In addition, there are any shipping costs.

(2) The consumer has the option of payment to make:  cash on delivery, bank transfer.

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§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items we offer are ready for dispatch immediately.
The delivery takes place within 10 working days at the latest.
In the case of payment in advance, the period for delivery begins on the day after
Payment order to the bank commissioned with the transfer and for all other payment methods to run on the day after the conclusion of the contract.
If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the
The item sold is only transferred to the buyer when the item is handed over to the buyer, even in the case of mail-order sales.

§5 Retention of title

We reserve ownership of the goods until the purchase price has been paid in full.

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§6 Right of withdrawal of the customer as a consumer:

Right of Withdrawal

Consumers are entitled to a right of withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for the purpose of
which for the most part cannot be attributed to either their commercial or their self-employed professional activity:

Right of withdrawal

right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you
who is not the carrier, have taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us

Email office@siam-cuutings.comdal.at

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision,
to revoke this contract. You can use the attached sample revocation form for this, but this is not mandatory.

Consequences of revocation

If you withdraw from this contract, we will owe you all payments we have received from you, including
Delivery costs (excluding the additional costs resulting from the fact that you choose a method of delivery other than
have chosen the cheapest standard delivery offered by us), immediately and at the latest within fourteen days
from the day on which we received notification of your cancellation of this contract.
For this repayment we use the same means of payment that you used in the original transaction,
unless expressly agreed otherwise with you; under no circumstances will you be charged fees for this repayment.

We can refuse the repayment until we have received the goods back or until you have provided proof that
that you have returned the goods, whichever is earlier.

You have the goods immediately and in any case at the latest within fourteen days from the day on which you informed us about the
revocation of this contract, send it back to us or hand it over. The deadline is met
if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

End of revocation

return policy

You can return the goods received without giving a reason within [14 days] (1) by returning the goods. The period begins after receipt of this instruction in text form (e.g. as a letter, fax, e-mail), but not before receipt of the goods (2). You can only declare the return of goods that cannot be sent as a parcel (e.g. bulky goods) by requesting the return of the goods in text form. The timely dispatch of the goods or the return request is sufficient to meet the deadline.
return consequences

In the event of an effective return, the services received by both parties must be returned and any benefits (e.g. benefits of use) surrendered. In case of deterioration of the goods, compensation can be claimed. This does not apply if the deterioration of the goods is exclusively due to their inspection – as you would have been able to do in a retail shop. You can also avoid the obligation to pay compensation for a deterioration caused by the intended use of the item by not using the item as if it were your property and by refraining from anything that could impair its value.

§9 Contract language

The only contract language available is Thai.

Status of the General Terms and Conditions Aug. 2022

en_GBEnglish (UK)